Transform Your Garden with Premium Hydrangeas

Terms of Service

Last Updated: December 2024

1. Service Agreement

By engaging Honest Hydrangeas for consultation services, you agree to these terms. Our services include plant selection guidance, garden design consultation, soil analysis, and ongoing horticultural support.

2. Service Scope & Limitations

Our consultation services provide expert advice and recommendations. We do not guarantee plant survival or specific growth outcomes, as these depend on factors including weather, soil conditions, and maintenance practices.

3. Payment Terms

Consultation fees are due at time of service. Plant purchases require payment upon delivery. We accept cash, check, and major credit cards. Refunds available within 30 days for unused consultation services.

4. Liability Limitations

Our liability is limited to the cost of services provided. We are not responsible for property damage, plant loss due to weather, pests, or maintenance issues beyond our control.

5. Satisfaction Guarantee

We guarantee satisfaction with our consultation services. If not completely satisfied, we will provide additional consultation at no charge or refund the service fee.

6. Intellectual Property

Garden designs and consultation materials remain our intellectual property. Clients receive usage rights for their specific property only.

7. Modifications

These terms may be updated periodically. Continued use of our services constitutes acceptance of any changes.

Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect personal information you provide including name, contact details, property information, and gardening preferences. We also collect website usage data through cookies and analytics.

2. How We Use Your Information

Your information is used to provide consultation services, schedule appointments, send care reminders, and improve our services. We may contact you about relevant services and seasonal gardening tips.

3. Information Sharing

We do not sell or rent personal information to third parties. We may share information with service providers (payment processors, scheduling systems) under strict confidentiality agreements.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, correct, or delete your personal information. You may opt out of marketing communications at any time. Contact us to exercise these rights.

6. Cookies & Tracking

We use cookies to improve website functionality and analyze usage patterns. You can control cookie settings through your browser preferences.

7. Contact Information

For privacy-related questions or requests, contact us at [email protected] or +1 (503) 555-0147.

Cookie Policy

Last Updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze website performance.

2. Types of Cookies We Use

Essential Cookies: Required for basic website functionality, including form submissions and user preferences.

Analytics Cookies: Help us understand how visitors interact with our website to improve user experience.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

3. Cookie Management

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality and your user experience.

4. Third-Party Cookies

Some cookies are set by third-party services we use, including Google Analytics and social media platforms. These are governed by their respective privacy policies.

5. Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain until they expire or you delete them manually.

6. Updates to This Policy

We may update this cookie policy periodically. Changes will be posted on this page with an updated revision date.

GDPR Compliance & Your Rights

Last Updated: December 2024

1. Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your personal data

2. Legal Basis for Processing

We process your data based on:

• Consent for marketing communications
• Contract performance for service delivery
• Legitimate interests for business operations
• Legal obligations for record keeping

3. Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy, typically 7 years for business records and 2 years for marketing data.

4. International Transfers

If we transfer your data outside the EU, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses.

5. Exercising Your Rights

To exercise your GDPR rights, contact us at [email protected] or +1 (503) 555-0147. We will respond within 30 days of receiving your request.

6. Complaints

You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

DMCA Policy

Last Updated: December 2024

1. Copyright Policy

Honest Hydrangeas respects intellectual property rights and expects users to do the same. We respond to valid DMCA takedown notices in accordance with the Digital Millennium Copyright Act.

2. Filing a DMCA Notice

If you believe your copyrighted work has been used without permission, please provide:

• Your physical or electronic signature
• Description of the copyrighted work claimed to be infringed
• Description of the infringing material and its location on our site
• Your contact information (address, phone, email)
• Statement of good faith belief that use is not authorized
• Statement that the information is accurate and you are authorized to act

3. Designated Agent

Send DMCA notices to our designated agent:

Honest Hydrangeas DMCA Agent
2847 Garden Valley Road
Portland, OR 97205
Email: [email protected]
Phone: +1 (503) 555-0147

4. Counter-Notification

If you believe material was removed in error, you may file a counter-notification containing:

• Your physical or electronic signature
• Description of removed material and its former location
• Statement under penalty of perjury that removal was due to mistake or misidentification
• Your contact information and consent to jurisdiction

5. Repeat Infringers

We reserve the right to terminate accounts of users who are repeat copyright infringers.

6. Good Faith

Please ensure all DMCA notices are made in good faith. False claims may result in liability for damages, including attorney fees.